New here
I’ve never done reformer Pilates. Where do I start?
Start with the 30-Day Kickstart. Your first class is with Carmel, who’ll show you the machine and the movement patterns.
What should I bring and wear?
Comfortable, fitted clothes you can move in, a water bottle and grip socks. Socks are $20 at the studio, and free with the Kickstart.
Can I come if I’m pregnant or have an injury?
Yes. Pre-natal clients are welcome; tell your instructor and they’ll adjust the exercises. If you have an injury or back pain, tell us when you book: Overcome Back Pain is a gentler-paced class for lower back and hip pain, and private sessions are tailored to you.
Where are you, and is there parking?
Upstairs at 4/28 Metroplex Ave, Murarrie. There’s ample parking and a café downstairs. Directions →
Classes
How many people are in a class?
No more than eight. Hybrid is capped at six.
How long are classes?
55 minutes. Puppy Pilates and private sessions run for an hour.
Which class is right for me?
New to the reformer: Mix It Up. A gentler pace: Overcome Back Pain. Variety: Hybrid ½ Mat & ½ Reformer. Everything else: Reformer.
Can the timetable change?
Yes. Times can change over school and public holidays, and a class may be cancelled if fewer than four people are booked. We’ll get in touch to arrange another class. The booking page always shows live spots.
Memberships and pricing
Which membership should I pick?
Every membership is unlimited. The longer you commit, the less you pay: $79 a week with no lock-in, $65 a week on 6 months, or $55 a week on 12 months.
Can I pause my membership?
Yes, for up to 4 weeks a year, without restarting your agreement. The studio’s Christmas closure is paused automatically.
How do I cancel?
No lock-in memberships need 2 weeks’ notice. On a 6- or 12-month agreement, the remaining weeks are payable if you leave early. Every membership has a 48-hour cooling-off period after you sign up.
I’m already a member or have a pass. Does anything change?
No. Current members and pass holders keep their existing price and terms.
Bookings and cancellations
How do I book?
Book online through the booking page, or call or text Carmel. For private training, get in touch and we’ll find a time.
What if I can’t make my class?
Cancel at least 4 hours before class to avoid the $15 late-cancellation fee. If you rebook and attend within 24 hours, the fee may be waived. Private sessions need 24 hours’ notice.
What if a class is full?
Text Carmel on 0401 186 730 and she’ll put you on the waitlist. If a spot opens up, we’ll let you know.
The Kickstart
What happens after my 30 days?
Nothing, unless you choose. There’s no automatic membership. If you stay on with a membership, your $99 goes towards it.
Is there a money-back promise?
Yes. Come to 8 classes in your 30 days. If you don’t feel stronger, we’ll refund you in full.
Can I give the Kickstart as a gift?
Yes. Kickstart vouchers are $99, sent by email and valid for three years. Gift vouchers →